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1. CMP protects landlords’ and tenants’ money.
Should a Propertymark Protected agent go bust or misuse your rent, deposit or other funds, Propertymark will reimburse you.* You do not have to prove fraud You only need to provide supporting evidence that you have not received the money you were legally entitled to. You will need to provide the tenancy agreement or deposit protection certificate along with bank statements.
2. Always double check your agent belongs to a good CMP scheme
From 1 April 2019 property agents in the private rented sector holding client money are legally required to belong to a Client Money Protection scheme.
3. You do not have to prove fraud
You only need to provide supporting evidence that you have not received the money you were legally entitled to. You will need to provide the tenancy agreement or deposit protection certificate along with bank statements.